Cookie's Kids Reviews

I bought uniforms for my children that were too big on 8/1/2022. I returned the item on 8/6/2022 and was told that the warehouse would not have it until the 15th, despite the fact that I have a Post Office confirmation stating that the item was delivered to the destination on the 11th using Cookies RMA. According to Cookies Rep, the item arrived but has yet to be inspected at the warehouse. It was in their possession four days later, on the 15th. It will, however, take another 5 business days. Today, they have more shenanigans with bogus excuses. I will never, ever buy anything.

I ordered a shirt that came with a tie. When I went to zip the tie it broke in pieces. I spoke to someone in customer service and was told that because he wore the shirt I could not return the tie for a replacement. I asked for a discount on my next purchase and they said they couldn't do anything about it. Don't know if I will purchase anything else from them.

This company is terrible. Their sizing is ridiculous and they do not say that their sizing is highly irregular. Bought a size 8 girls dress, the item did not state size 8 for a 400 pound child. Never receieved a refund but I had to pay $8 to return a dress that was the companys fault. Then they deduct $7 to put it back in stock. Will NEVER do business with this company again and will make sure no one else gets scammed by this company. Disgraceful company.

Have been a loyal customer for years until I didn't receive an item I paid for. Customer service isn't helpful at all with trying to resolve the issue. So basically I paid for a shirt I didn't receive and there is nothing they will do about it but arguebwith you that they did ship it out and it must be the carrier who took the shirt out. Why the carrier would take out 1 size 7 boys shirt out of all the clothes in the package is beyond me. But they have lost a loyal customer. Clothes are great and used to love ordering from them but after this experience with not receiving an item I paid for I will not be shopping with them again.

Cookieskids is AMAZING! I always order from them, perfect for stocking up or affordable school shopping. Clothes come in a reasonable time, 3-4 days with regular shipping. Shoes, clothes, backpacks, undies and so much more! Sizes are true to size and great quality!

It was a smooth purchase and delivery. And once the item is not available they return your money.

I love all the clothes I purchased the only issue I have this is the only online store that considered free shipping a promotional so if you have an discount you cannot get it with free shipping. Also the shipping is expensive at $9.95

I've been a Cookies Kids customer for quite some time. I am very satisfied with my last order. My kids like the destroyed denim jeans and they are quite pricey. I found them on Cookies Kids for a very reasonable price. My order arrived right and time and was well packaged. The quality of the jeans is awesome. I will definitely be purchasing from Cookies Kids in the future.

I have had no problems with my orders being placed and they are very good at sending me updates on where and when my order will be delivered.

I’ve shopped on this site for my first child and haven’t had any regrets. Had a baby recently and I bought stuff from this page again. I absolutely love this page 😍.